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Privacy Policy

Effective Date: 03/05/24

This Privacy Policy describes how almndtree.co (“we,” “us,” or “our”) collects, uses, and discloses information from and about you when you visit and use our website (the “Site”).

Information We Collect

We collect the following information from and about you:

Information you provide voluntarily: We collect information that you provide to us directly when you use the Site, such as your name, email address, and other contact information.

Information collected automatically: We collect certain information automatically when you visit the Site, such as your IP address, browser type, operating system, referring URL, and the pages you visit on the Site. We may also collect information about your interaction with the Site, such as the links you click and the forms you fill out.

Information from third-party sources: We may collect information about you from third-party sources, such as Google Analytics and Facebook Pixel. This information may include your demographics, interests, and online activity.

Use of Information

We use the information we collect to:

  • Operate and improve the Site
  • Provide you with the information and services you request
  • Send you marketing and promotional communications (with your consent)
  • Analyze your use of the Site
  • Comply with applicable laws and regulations

A2P 10DLC Messaging Compliance

Introduction to A2P 10DLC Messaging
Almndtree LLC utilizes A2P 10DLC messaging to send SMS communications to our customers. A2P 10DLC is a messaging standard used for business-to-person communications, which utilizes 10-digit long code phone numbers that are specifically approved by carriers for A2P SMS traffic.

Carrier Compliance and Trust Score
We adhere strictly to the regulations and best practices laid out by mobile carriers for A2P 10DLC messaging. This includes maintaining a high trust score, which reflects our commitment to sending only solicited and expected messages to our users. We achieve this by ensuring that all messages are sent to users who have explicitly opted in to receive them.

Message Content and Purpose
Our use of A2P 10DLC messaging is for the express purpose of sending appointment confirmations, reminders, and promotional messages that our customers have consented to receive. The content of these messages is closely monitored to ensure compliance with carrier guidelines and to protect the interests and preferences of our customers.

Registration and Vetting Process
Almndtree LLC has undergone the necessary registration and vetting process to be authorized to use A2P 10DLC messaging. This process includes providing detailed information about our messaging use case, volume, and message flow to ensure transparency and compliance with regulatory requirements.

Opt-Out Mechanism
Consistent with 10DLC regulations, we provide an easy and clear opt-out mechanism in every SMS message, allowing customers to stop receiving SMS messages from us at any time by replying with ‘STOP.’

Data Privacy and Protection
In line with A2P 10DLC messaging requirements, we take the privacy and security of our customers’ data very seriously. We have implemented robust measures to protect personal information and to ensure that data handling is in full compliance with relevant privacy laws.

Sharing of Information

We may share your information with third-party service providers who help us operate the Site and provide you with the information and services you request. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which it is disclosed.

We may also share your information with third-party advertisers and marketing partners. However, we will only share this information with your consent.

We may disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process, or to protect the rights, property, or safety of us or others.

Cookies and other Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of the Site. Cookies are small data files that are stored on your device by your web browser. They allow us to remember your preferences and settings and to track your activity on the Site.

You can choose to disable cookies in your web browser. However, this may limit your ability to use certain features of the Site.

Your Choices

You can choose not to receive marketing and promotional communications from us by following the unsubscribe instructions in the communications you receive.

You can also access, update, or delete your personal information by contacting us at compliance@almndtree.co.

Children’s Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with information, please contact us at compliance@almndtree.co. We will delete any information we collect from a child under the age of 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at compliance@almndtree.co.